J.D. Power and Associates released their 2011 Canadian Wireless Customer Satisfaction Study today and the winners for each region are Videotron, Koodo Mobile and SaskTel. J.D. Power notes the study “examines perceptions of wireless customers with their service and retail experience” in seven areas on a 1,000-point scale: cost; network quality; account management; customer service; […]
Related posts:
- Sony Ericsson ranked highest among wireless mobile phones brands in the J.D. Power and Associates Canadian Wireless Customer Satisfaction Study.
- Virgin Mobile dominates the “2009 Canadian Wireless Customer Satisfaction Study”
- Fido awarded Wireless Canadian Customer Satisfaction Award